Accent Adding Customer Contact Center For Boost Mobile
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Accent Marketing recently announced that they are going to open a call center to support Boost Mobile, a pay as-you-go wireless provider based out of Irvine, California. The new Customer Contact Center will create around 550 jobs in Monroe, LA and stimulate around $11.4 million in annual salaries.
Rich McLafferty, customer experience manager for Boost Mobile said “Providing Boost Mobile’s customers with first-class customer service is very important to our company, Partnering again with Accent and opening a new contact center will help Boost Mobile continue delivering the best customer experience.”
They chose to locate to Monroe because of the area’s labor market, the business-friendly environment and an existing facility which is being upgraded to fit their business needs.
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2 Responses to “Accent Adding Customer Contact Center For Boost Mobile”
Wondering if you have a fax or email address where I can send a resume.
Thanks,
Mac
By Curtis McCulloch on Jun 6, 2007
Very upset with Boost customer service, you can generally expect to hold for over 20 minutes, if your lucky enough to get through. Or you can painstakingly attempt to call the Boost unlimited customer care prompts only to have someone answer the line and then promptly hang up on you without saying anything.
Boost Mobile really needs to make some changes to their call center customer service…
By Mandyrs on Jan 4, 2008