Some iPhone Users Reporting ‘Dead Strips’ On Touch Screens

August 10, 2007 – 8:09 am

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Now that the hype surrounding the iPhone is over and the handsets are out in the wild, it’s time to see how the phone holds up with everyday use.

It seems that it’s already having issues, the latest being a “dead strip” that appears a half-inch from the top or bottom of the iPhone’s display, which causes difficulty using it by disabling access to critical controls or shifting the touch input to the wrong region.

“The bottom of my screen lost sensitivity after only about 20 days of use,” explained one user seeking help via Apple’s support forums. “First the very bottom of the screen went out so I could not hit the space-bar on the keyboard, or change to the number/character screen. Then it got worse a few days later, now I cannot hit any of the main function buttons.”

The problem doesn’t go away with software updates or a reset, either. In a lot of cases, Apple is suggesting that the phones be sent in for repair, which could take 3 days. Lucky for iPhone users, Apple is offering a “rental” unit at a fee of $29.00 to replace their broken handsets while they are away.

It seems to me that Apple latest brainchild mobile phone might not be all that it’s cracked up to be after all.

Do you have an experience with the iPhone that you’d like to share?

Apple Insider

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