AT&T Agrees Not To Charge Customers For Calls Made On Lost And Stolen Cell Phones
October 12, 2007 – 7:58 amIf you're new here, you may want to subscribe to our RSS feed. Thanks for visiting Planet Cell Phone!
AT&T recently announced that they will not charge wireless subscribers for phone calls made on lost and stolen mobile phones. The agreement was part of a settlement brokered by Attorney General Jerry Brown, of California, on behalf of the state’s cell phone customers.
“This groundbreaking settlement makes AT&T the first cell phone company that has agreed to protect its customers from cell phone rip-offs and other unauthorized uses,” Brown said in a prepared statement. “It is now time for the rest of the cell phone industry to step forward and follow AT&T’s example.”
Mr. Brown alleged that the company violated California Public Utilities Code section 2890, which prohibits phone companies from charging customers for unauthorized services.
Now AT&T will be required to investigate or credit the consumer for phone calls that are considered unauthorized.
We’ll see if this catches on with other cellular companies in more states.
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