Portland Family Gets $20,000 Cell Phone Bill

A family in Portland got a whopper of a phone bill from AT&T. All told, they owed nearly $20,000.

The Terry family said they wished they would have received some kind of warning before receiving their 200-page bill in the mail for $19,370.
In July, their son headed north to Vancouver, Canada, and used a laptop with an AirCard to send photos and e-mails back home. The bill showed he used the service 21 times, but because he was out of the country, the activity added up to thousands of dollars in charges.
The AirCard allows users to connect to e-mail, the Internet and business applications while traveling, according to AT&T’s Web site. On the Terry family’s bill, they were charged international fees for the service.

The family says they don’t want to pay the bill because an AT&T rep told them they wouldn’t be charged for the calls.

Tags: AT&T