Planet Cell Phone Blog » Nextel/Sprint http://blog.planet-cell-phone.com Cell Phone Blog Wed, 06 Jan 2010 12:32:08 +0000 http://wordpress.org/?v=2.8.4 en hourly 1 Sprints Wants To Help Customers Understand Their Phones http://blog.planet-cell-phone.com/sprints-wants-to-help-customers-understand-their-phones/ http://blog.planet-cell-phone.com/sprints-wants-to-help-customers-understand-their-phones/#comments Tue, 09 Sep 2008 13:44:18 +0000 Administrator http://blog.planet-cell-phone.com/?p=1146 Sprint is formalizing a plan that will make their store employees know more about the phones they’re selling. This, in turn, should help the customers who come into the store get a better handle on the phones they’re purchasing. The move is not unlike what’s been going on with electronic stores that attempt to demystify gadgets. The better the customer understands what they’re buying, the more likely they are to purchase the time.

Spring has 1,900 stores nationwide, all of which were closed recently in order to facilitate training.

Customers who don’t have time for the 10-minute to half-hour sessions can make appointments for later visits. These free sessions will be available to existing subscribers as well, even if they aren’t buying a new phone or accessory, Dixon said.

The company tested the system in St. Louis and Pittsburgh in July, and customer satisfaction improved so much that the company rushed it into a nationwide launch, she said.

Sprint said a better educated customer was also less likely to want to return a phone.

]]> http://blog.planet-cell-phone.com/sprints-wants-to-help-customers-understand-their-phones/feed/ 1 Sprint Adding ‘Unlimited By Boost’ To Ten More States http://blog.planet-cell-phone.com/sprint-adding-unlimited-by-boost-to-ten-more-states/ http://blog.planet-cell-phone.com/sprint-adding-unlimited-by-boost-to-ten-more-states/#comments Tue, 23 Oct 2007 18:48:11 +0000 Heather McLaughlin http://blog.planet-cell-phone.com/2007/10/23/sprint-adding-unlimited-by-boost-to-ten-more-states/ Sprint recently announced that they were adding “Unlimited By Boost” to ten additional states in America. ‘Unlimited By Boost’ is a flat rate calling plan that offers unlimited local and nationwide long distance calling from a home calling area for a fixed monthly price, which ranges from $45 to $55 depending on location. Customers making or receiving calls outside of their home calling area are charged 15 cents per minute.

“Our trial of Unlimited by Boost has been well received by value-seeking wireless customers,” said Mark Angelino, president of sales & distribution for Sprint. “With the expansion of additional markets and distribution outlets, we are pleased to make the service available to a much wider audience.”

Unlimited by Boost is now available from participating wireless dealers in 12 states including: Alabama, Arkansas, California, Florida, Georgia, Louisiana, Mississippi, Nevada, North Carolina, Oklahoma, Tennessee and Texas. Starting next week, Unlimited by Boost will be offered at 938 Wal-Mart stores in all 12 states. Unlimited by Boost is now sold at participating RadioShack® retail store locations in California and Texas, and will include locations in the expansion states starting Nov. 5.

To find out more, please visit Boost Mobile

]]> http://blog.planet-cell-phone.com/sprint-adding-unlimited-by-boost-to-ten-more-states/feed/ 0 Rumor By LG Coming To Sprint http://blog.planet-cell-phone.com/rumor-by-lg-coming-to-sprint/ http://blog.planet-cell-phone.com/rumor-by-lg-coming-to-sprint/#comments Wed, 17 Oct 2007 17:12:33 +0000 Heather McLaughlin http://blog.planet-cell-phone.com/2007/10/17/rumor-by-lg-coming-to-sprint/ The Rumor by LG is one of the latest phones available soon (October 21, 2007) at Sprint.

The Rumor features a full QWERTY keyboard to make messaging a breeze.

Rumor by LG provides quick access to instant messaging services including AIM, MSN and Yahoo! as well several popular social networking communities, including Facebook and Xanga.

Available in two color options, white with silver or black with blue, this device offers one touch access to messaging through a softkey from the idle screen and it automatically populates the messaging menu when the slider is opened. With easy access to Sprint Mobile eMail to check and send mail from multiple accounts through familiar providers including Yahoo! AOL, Gmail and Microsoft Live, Rumor by LG is the perfect device for anyone who needs to stay in touch on the go.

Sprint offers a variety of messaging options beyond text including Voice (SM)S, which allows customers to record a voice message and send it to any mobile phone, email address, or landline phone just like a text message, and text to landline, which allows Sprint subscribers to send a text message to a landline phone where it is automatically converted to a voice message.

The Rumor by LG will retail for $79.99 with a two-year service agreement and $50 mail-in rebate.

]]> http://blog.planet-cell-phone.com/rumor-by-lg-coming-to-sprint/feed/ 0 Sprint And HTC Unveil ‘Touch’ – Another iPhone Rival http://blog.planet-cell-phone.com/sprint-and-htc-unveil-touch-another-iphone-rival/ http://blog.planet-cell-phone.com/sprint-and-htc-unveil-touch-another-iphone-rival/#comments Wed, 17 Oct 2007 16:54:57 +0000 Heather McLaughlin http://blog.planet-cell-phone.com/2007/10/17/sprint-and-htc-unveil-touch-another-iphone-rival/ Now that the iPhone has been on the market for a while, the time has come for Sprint and HTC to unveil their rival Smartphone, called the Touch.

Touch by HTC leverages the broad functionality of Windows Mobile 6 with Outlook Mobile for smooth email integration, Office Mobile, Windows Live and the ability to run thousands of third-party applications. It also allows users to surf the web with Internet Explorer®, send and receive emails, chat on Messenger and send files to their own web space through Windows Live®. The home screen provides one-touch access to email, text messages, calendar appointments and contacts, as well as current weather conditions and forecasts for hundreds of cities around the world.

Versatile and compact, Touch by HTC provides quick and easy access to Sprint-exclusive content, including:

* Sprint Music Store(SM), powered by Groove Mobile, which allows users to browse and wirelessly download full-length songs directly to their phone from a selection of more than 1.8 million songs
* Sprint Exclusive Entertainment (SEE), the industry’s only made-for-mobile sports and entertainment video programming network
* Sprint TV(SM) with more than 50 channels of live and on-demand video and audio.
* More than a dozen streaming radio stations , including Sprint Radio and SIRIUS
* On-Demand with up-to-date information on sports, weather, news, money and more customized by zip code.

The Touch will be available on November 4, 2007.

]]> http://blog.planet-cell-phone.com/sprint-and-htc-unveil-touch-another-iphone-rival/feed/ 2 Sprint Nextel Releases The Airave – Boosts Cell Phone Signals In Buildings http://blog.planet-cell-phone.com/sprint-nextel-releases-the-airave-boosts-cell-phone-signals-in-buildings/ http://blog.planet-cell-phone.com/sprint-nextel-releases-the-airave-boosts-cell-phone-signals-in-buildings/#comments Mon, 17 Sep 2007 14:23:53 +0000 Heather McLaughlin http://blog.planet-cell-phone.com/2007/09/17/sprint-nextel-releases-the-airave-boosts-cell-phone-signals-in-buildings/ Today Sprint Nextel is releasing a new product called The Airave which is designed to boost cell phone signals in homes and buildings.

The Airave will be available for sale in Denver and parts of Indianapolis and increases cell phone reception up to 5,000 square feet. It can handle up to three calls at once. Airave uses a customer’s existing broadband connection, sending unlimited calls through the Internet instead of over Sprint’s wireless network. Airave works with any Sprint cellular phone, but isn’t compatible with Nextel phones.

The Airave is available for $49.99 (not including incentives or rebates) and has a monthly charge of $15 for individuals and $30 for families. For the time being, it is only available in these test markets, but the company is hoping to have a nationwide rollout of the Airave in 2008.

For more information, please visit Sprint.

]]> http://blog.planet-cell-phone.com/sprint-nextel-releases-the-airave-boosts-cell-phone-signals-in-buildings/feed/ 0 Sprint Nextel Purchases Northern PCS http://blog.planet-cell-phone.com/sprint-nextel-purchases-northern-pcs/ http://blog.planet-cell-phone.com/sprint-nextel-purchases-northern-pcs/#comments Wed, 13 Jun 2007 19:29:54 +0000 Heather McLaughlin http://blog.planet-cell-phone.com/2007/06/13/sprint-nextel-purchases-northern-pcs/ Sprint Nextel recently announced that they were buying Northern PCS in a 312.5 million dollar deal.

Sprint Nextel will pay $307.2 million and assume $5.3 million in debt, said spokesman James Fisher. Sprint Nextel is based in Reston, Virginia. The deal still requires regulatory approval and is expected to close in the third quarter of this year.

Northern PCS already services over 236,000 Sprint Nextel subscribers in parts of Minnesota, North Dakota, Wisconsin and Iowa.

This is the first affiliate acquisition that Sprint has done last summer. iPCS Inc., Shenandoah Telecommunications and Swiftel Communications are the three last affiliates that Sprint has left. They’ve already bought out a number of affiliates to streamline business.

]]> http://blog.planet-cell-phone.com/sprint-nextel-purchases-northern-pcs/feed/ 0 Sprint To Offer Streaming Radio Through Pandora http://blog.planet-cell-phone.com/sprint-to-offer-streaming-radio-through-pandora/ http://blog.planet-cell-phone.com/sprint-to-offer-streaming-radio-through-pandora/#comments Wed, 23 May 2007 16:47:42 +0000 Heather McLaughlin http://blog.planet-cell-phone.com/2007/05/23/sprint-to-offer-streaming-radio-through-pandora/ Sprint recently announced that they are going to offer streaming radio to cell phone subscribers via their cell phones using Pandora software.

This free internet based radio system will allow customers to customize their music listening experience based on favorite artists and songs. Sprint is giving away a free 30 day trial and afterwards it will cost an additional $2.99 on a Sprint data plan. It currently is available on five phone models but will expand to all high-speed data phones sold by Sprint by the end of June.

Sprint is the first mobile carrier to integrate this into mobile phones but other wireless carriers could offer the service in the future.

Do you like the idea of streaming radio from your cell phone?

]]> http://blog.planet-cell-phone.com/sprint-to-offer-streaming-radio-through-pandora/feed/ 0 Ask.com Offering Mobile GPS On Mobile Phones http://blog.planet-cell-phone.com/askcom-offering-mobile-gps-on-mobile-phones/ http://blog.planet-cell-phone.com/askcom-offering-mobile-gps-on-mobile-phones/#comments Sat, 12 May 2007 17:49:40 +0000 Heather McLaughlin http://blog.planet-cell-phone.com/2007/05/12/askcom-offering-mobile-gps-on-mobile-phones/ Interactive Corp recently announced that Ask.com started offering a web search service that would let people find shops and services based on their location in just a matter of seconds.

The mobile GPS service called “Ask Mobile GPS” was made available on Ask’s website last Friday. Ask Mobile GPS will be available to Sprint Nextel wireless customers that have a qualifying phone (7 Models are currently supported.) and are willing to pay an additional $9.99 monthly.

“The Web has evolved to being an essential daily tool in people’s lives and that doesn’t stop when you leave the house,” Ask.com Chief Executive Jim Lanzone said in an interview ahead of the Reuters Global Technology, Media and Telecoms Summit in New York next week.

“Up to 30 to 40 percent of what is done on the Web could move to mobile,” Lanzone said. “At the end of the day, everyone needs to go mobile. But being early in the game can help lock people in for the long term.”

Also in the works are location based advertising, so if a person is looking for a flower store in the area the phone will give directions and a coupon, letting advertisers know just how the customers found them.

Do you like the idea of being able to get coupons on your phone?

Reuters

]]> http://blog.planet-cell-phone.com/askcom-offering-mobile-gps-on-mobile-phones/feed/ 0 Samsung UpStage – SPH-m620 http://blog.planet-cell-phone.com/samsung-upstage-sph-m620/ http://blog.planet-cell-phone.com/samsung-upstage-sph-m620/#comments Thu, 05 Apr 2007 19:45:18 +0000 Heather McLaughlin http://blog.planet-cell-phone.com/2007/04/05/samsung-upstage-sph-m620/ Want to use your cell phone rock out? Then Samsung might have the mobile phone handset for you.

This uberthin handset functions as both a dedicated music player and a cell phone. It is compatible with Bluetooth and has a 1.3 megapixel camera. It has a 176 x 220 Pixel screen with a 262,000-color display to enjoy music videos or Sprint TV.

This phone is serviced by Sprint.

]]> http://blog.planet-cell-phone.com/samsung-upstage-sph-m620/feed/ 1 Sprint Announces Plan to Lay Off 5,000 Employees http://blog.planet-cell-phone.com/sprint-announces-plan-to-lay-off-5000-employees/ http://blog.planet-cell-phone.com/sprint-announces-plan-to-lay-off-5000-employees/#comments Tue, 09 Jan 2007 21:47:19 +0000 Heather McLaughlin http://blog.planet-cell-phone.com/2007/01/09/sprint-announces-plan-to-lay-off-5000-employees/ Today Sprint announced that they are planning on laying off around 5,000 employees to reduce pressure on profits and to revive growth.

Sprint is currently the third largest wireless carrier in the United States, but they’ve lost customers to rivals Verizon and Cingular wireless. Revenues have remained flat.

Sprint is planning on investing more money in building their network capacity.

It’s expected that these job cuts will be in place by the end of Q1 2007.

Resource

]]> http://blog.planet-cell-phone.com/sprint-announces-plan-to-lay-off-5000-employees/feed/ 0